💻 Digital Products Policy

💻Digital Products Policy — Geechee Universal

Last Updated: November 17, 2025

This Digital Products Policy explains how our digital items are delivered, accessed, and supported. By purchasing any digital product from Geechee Universal, you agree to the terms below.

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1. What Counts as a Digital Product

Digital products may include:
    •    Downloadable files (PDFs, images, graphics, etc.)
    •    Digital artwork
    •    Digital wallpapers
    •    Future downloadable cultural materials
    •    Any non-physical item delivered electronically

Physical and digital items follow different rules under this policy.

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2. Delivery of Digital Items

Digital products are:
    •    Delivered instantly via download link after checkout
    •    Sent to the email you provide at purchase
    •    Accessible on your order confirmation page

If you do not receive your download shortly after purchase, check spam or reach out to us.

📧 [email protected]

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3. Refunds for Digital Products

Because digital files cannot be returned, all digital sales are:

🚫 Final and non-refundable

Exceptions are made only if:
    •    The file is corrupted
    •    The wrong item is delivered
    •    You experience a technical access issue that we cannot resolve

If an issue occurs, email us with:
    •    Your order number
    •    Description of the problem
    •    Screenshots if possible

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4. Usage Rights & Licensing

Purchasing a digital product grants you:
    •    A personal-use license only
    •    Permission to download and use the file for private, non-commercial purposes

You may not:
    •    Resell
    •    Redistribute
    •    Modify and claim as your own
    •    Use for commercial gain
    •    Upload to public file-sharing sites

All copyright remains with Geechee Universal.

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5. Technical Requirements

You are responsible for ensuring your device can open the file type.

Common formats may include:
    •    PNG
    •    JPG
    •    PDF
    •    ZIP archives
    •    Other standard digital formats

We do not offer refunds for device incompatibility unless the file itself is defective.

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6. Support for Digital Downloads

If your download link expires, breaks, or does not work:

📧 [email protected]
Include your order number for faster assistance.

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7. Contact Information

Geechee Universal
📧 [email protected]
📍 2000 Park Street, Suite 101, Columbia, SC 29201, USA